Off-Site Support is:-

  • Phone support, and/or
  • Remote control of your computer - using software like Apple's iChat (for Macs) or TeamViewer (for PC's).

During Office Hours

Our fees are $80 an hour charged in 1/4 hour increments of $20.

After Office Hours & Public Holidays

Our fees are $120 an hour charged in 1/4 hour increments of $30.

If the problem cannot be resolved using Off-Site support within the first 1/2 hour, you can upgrade to On-Site support with the Off-Site support charge being waived.

If you need to arrange support or need to discuss any support issues, please contact