Off-Site Support is:-
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Phone support, and/or
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Remote control of your computer - using software like Apple's iChat (for Macs) or TeamViewer (for PC's).
During Office Hours
Our fees are $80 an hour charged in 1/4 hour increments of $20.
After Office Hours & Public Holidays
Our fees are $120 an hour charged in 1/4 hour increments of $30.
If the problem cannot be resolved using Off-Site support within the first 1/2 hour, you can upgrade to On-Site support with the Off-Site support charge being waived.
If you need to arrange support or need to discuss any support issues, please contact